Released on: May 21, 2008, 10:33 am

Press Release Author: Robert Burke

Industry: Financial

Press Release Summary: Vikas Kapoor, president and chief executive officer of iQor,
Inc. - a premier provider of call center services - was invited by the Milken Global
Institute to address more than 3,000 leaders from 60 countries working in business,
government and philanthropic organizations at the Los Angeles conference.

Press Release Body: NEW YORK, May 19, 2008 - Vikas Kapoor
, president and chief executive officer of iQor, Inc.
- a premier provider of call center services - was invited by the
Milken Global Institute to address more than 3,000 leaders from 60 countries working
in business, government and philanthropic organizations at the Los Angeles
conference.

Mr. Kapoor was part of a panel focused on "The Rise of India," which explored a wide
range of issues pertaining to the recent growth of the Indian economy and the
challenges it faces in the future. Asked whether the torrid growth of the Indian
services sector is likely to continue, he remarked: "While I'm bullish about the
sector over the long run, it certainly faces headwinds in the next few years."

Mr. Kapoor went on to explain that the strengths that initially triggered explosive
growth-plentiful skilled labor, low costs, and an absence of serious competition
from other countries-are all currently under pressure. "Costs in India are now often
higher than in the United States, middle management is quite scarce and the
Philippines has come on strong as a credible alternative to India," he said.

Asked whether companies in India should focus on "higher-end" services, he remarked
that it was not clear that the grass was so much greener at the high end. "One has
to question whether this talk of moving to the high end is a matter of sour grapes
on the part of Indian companies that increasingly find it difficult to compete in
their initial market," he commented.

Born in India, Kapoor is now a well-respected business leader in the U.S. He heads
up one of the world's largest call center companies.

About iQor
iQor provides call center services to some of the best-known
companies in the world from 20 Centers of Excellence in five countries and four
continents. iQor's 8,000 employees work with state-of-the-art technology that
affords maximum flexibility to iQor customers to tap the best skills of a global
workforce. It serves clients in a range of industries including financial services,
telecommunications and government. Its services include customer care, customer
retention and revenue recovery.

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Web Site: http://www.iqor.com

Contact Details: 335 Madison Avenue
27th Floor
New York, NY 10017
646-274-3044
Robert Burke
robert.burke@iqor.com